“One Community has empowered me to fulfil my dreams. All hope was lost but as soon as I entered I knew my problems regarding employment will be solved. The reception and service were exceptional from Bernice and Yewande. I was distressed and depressed but they called the reception regarding my housing situation. She made some calls and signposted me to how to review my mortgage. My job wise not knowing what to do after uni to meet my financial needs. During covid time, I got an email hinting me to the DWP job. Q member from One Community called me and encouraged me. They’ve started as agency staff and became permanent Jan 2022. I am grateful for One Com. They were some other places I could have gone to scan some documents such as the library or local café but I was put off because of the distance and weather. I knew very well that when I came that One Com I will be able o achieve my purpose of sending my documents. Truly when I got to One Com everything was done and even showed me send documents without having to leave my house and so I felt empowered.

I brought a laptop and didn’t know how to configurate the laptop. I was lost, but then I came to One Community on 29th March 2022 for support with this issue. I met with Gregg Wood in regards to these issues. Gregg was so patient and tolerant with all the questions I were asking him without any attitude or complaints. He made sure that I got the upmost support I needed. He taught me a few things I needed to know in order to operate my computer efficiently, a bit of training so-to-speak, so I can access all the necessary tools to do my job. I owe One Community a big thanks for their numerous support they offer me and the community.

Honestly speaking to One Comm has indeed empowered me to become a case manager within then DWP.”